PRIVACY POLICY

Business: Mscor Pty Ltd trading as Designed for Freedom
ABN: 57 626 029 150
Website: www.michaelstefanescu.com
Last updated: 22 May 2026

1. Introduction

Mscor Pty Ltd trading as Designed for Freedom (“we”, “us”, or “our”) operates the website www.michaelstefanescu.com and provides business coaching services under the brand Designed for Freedom. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information, and how you can access and correct it.

2. What Personal Information We Collect

We may collect the following personal information from you:

Full name and contact details (email address, phone number, location)
Business information (practice name, number of staff, revenue details shared in coaching sessions)
Payment and billing information (processed via third-party payment providers)
Communications you send us (email, contact forms, social media messages)
Website usage data (IP address, browser type, pages visited, time spent on pages)
Information you voluntarily provide in coaching intake forms, surveys, or workbooks

3. How We Collect Personal Information

We collect personal information in the following ways:

Directly from you when you complete a contact form, book a call, or enrol in a coaching program
When you purchase products or services through our website
Through cookies and analytics tools when you visit our website (see Section 9 below)
When you communicate with us by email, phone, or social media

4. Why We Collect and Use Your Personal Information

We use your personal information to:

Deliver coaching services, programs, and resources you have enrolled in
Process payments and manage your account
Respond to your enquiries and provide customer support
Send you information about our services, updates, and relevant content (where you have consented)
Improve our website, programs, and services
Comply with our legal and regulatory obligations

We will not use your personal information for any other purpose without your consent, unless required or permitted by law.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose your personal information to:

Third-party service providers who assist us in operating our business (e.g. email marketing platforms, payment processors, scheduling tools, cloud storage), who are contractually obligated to protect your information
Professional advisers such as accountants, lawyers, and insurers
Government or regulatory authorities where required by law

Where we disclose your information to third parties outside Australia, we take reasonable steps to ensure those parties handle your information in accordance with Australian privacy laws.

6. Storage and Security of Your Information

We store personal information in secure cloud-based systems. We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. You provide information to us at your own risk.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer required, we will take reasonable steps to securely delete or de-identify it.

8. Access and Correction

You have the right to access and request correction of the personal information we hold about you. To make a request, please contact us at michael@michaelstefanescu.com. We will respond to your request within a reasonable timeframe (generally within 30 days).

We may decline to provide access or make corrections in limited circumstances permitted under the Privacy Act 1988 (Cth), in which case we will explain our reasons in writing.

9. Cookies and Website Analytics

Our website uses cookies and similar tracking technologies to improve your experience and analyse website traffic. Cookies are small files stored on your device. You can disable cookies through your browser settings, however this may affect the functionality of the website.

We may use tools such as Google Analytics to collect aggregated, anonymised data about how visitors use our site. This data does not identify you personally.

10. Email Marketing

If you subscribe to our email list or purchase our services, we may send you marketing communications. You can unsubscribe at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly.

We comply with the Spam Act 2003 (Cth) in all our email marketing activities.

11. Complaints

If you believe we have breached your privacy rights, please contact us first at michael@michaelstefanescu.com. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on our website with the date of last update. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Contact Us
For any privacy-related questions or concerns, please contact:
Mscor Pty Ltd trading as Designed for Freedom
ABN: 57 626 029 150
Email: michael@michaelstefanescu.com
Website: www.michaelstefanescu.com
Location: Sydney, New South Wales, Australia